What shall I wear?
What are the opening hours?
How much will it cost?
Can I claim through my private health insurance?
My injury is not sports related, should I still come?
What if I am unable to attend my appointment?
Will I be charged for non-attendance?
Wheelchair Access
Parking

What shall I wear?
To accurately assess and treat we need to have access to the area of the body concerned. This will need some undressing.

Men. If it is your neck, shoulder or mid back you will need to have your shirt off. If it is your lower back, pelvis, groin, thigh, shin, ankle or foot we would normally need you to take your trousers off. The most comfortable way to dress is in shorts. Please bring these along with you.

Women. If it is your neck, shoulder or mid-back you will need to have your shirt off. We are comfortable for you to be in your bra but a narrow strapped t-shirt would also be fine. If it is your lower back, pelvis, groin, thigh, shin, ankle or foot we would normally need you to take your trousers / skirt off. The most comfortable way to dress is in shorts. Please bring these along with you and change either before your appointment or we will give you time during it.

Athletes. If you are possibly going to be asked to go on the treadmill please bring trainers, any orthotics you may have and your running kit.
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What are the opening hours?
The clinic is open five to six days a week, including evening appointments.

We generally have appointments from 7.40am until 7.40pm
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How much will it cost
The charge for a physiotherapy treatment session is £40 for up to 40 minutes. The charges for podiatry and massage are available on request.

Our fees are very competitive given the quality of service we feel is provided. We have 40 minute treatment slots across the board as we do not feel we can do the job properly in less. We reassess at every treatment session and the extra time we allow is invaluable to ensuring the best treatment is afforded to the patient.
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Can I claim through my private health insurance?
Yes. If you do wish to claim through an insurance company please ensure that they know you are coming for treatment before you have your first appointment.   It may also be necessary for you to have been referred by your GP or specialist and that they sign your claim form.
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My injury is not sports related, should I still come?
Of course. 80% of our patients have non-sports related problems.   We are experienced in dealing with problems from head to toe!
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What if I am unable to attend my appointment?
Please contact the practice immediately if you are unable to attend your appointment.   If you discover out of clinic hours then there is an answer machine and your message will be picked up the following morning.
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Wheelchair Access
We have wheelchair access to the ground floor and designated disabled parking.
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Parking
We have a car park behind the building from Lower Thrift Street. Please see the directions page for further details.
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